General Terms and Conditions
Columbia River PUD’s General Terms, Conditions, Rules, and Regulations for Electric Service (PDF)
- Scope
- Definitions
- Conflict, Interpretation, and Revision
- Customer Data and Information Confidentiality
- Interruption of Electric Service
- Right of Access
- Customer Responsibility for PUD Property
- Resale of Energy
- Application for Electric Service
- Applicable Rate Schedules
- Assignment
- Deposits
- Meter Reading and Billing Period
- Payment of Utility Bills
- Adjustment of Utility Bills
- Late Payment Charge on Past Due Accounts and Returned Checks
- Disconnection of Electric Service
- Third Party Notification
- Restoration of Electric Service
- Change of Responsibility for Payment
- Disputes, Complaints, and Appeals
- Customer’s Responsibility – Billing Address, Contact Information, Wiring, and Equipment
- General Line Extension Policies
- Service to Temporary Buildings
- Abandoned Line Removal
- Modification or Relocation of Facilities
- Metering and Meter Testing and Billing Errors
- Meter Locations
- Meter Poles
- Additional Load
- Nominal Voltage and Phase Balance
- Temporary Service
- Highly Fluctuating Loads
- Net Metering
- Emergency Power Generation
- Safety-Line Clearances
- Vegetation Management
- Unauthorized Attachments
- Government Imposed Fees
- Responsibility for Franchise Fees