General Terms and Conditions

Columbia River PUD’s General Terms, Conditions, Rules, and Regulations for Electric Service (PDF)

1. Scope
2. Definitions
3. Conflict, Interpretation, and Revision
4. Customer Data and Information Confidentiality
5. Interruption of Electric Service
6. Right of Access
7. Customer Responsibility for PUD Property
8. Resale of Energy
9. Application for Electric Service
10. Applicable Rate Schedules
11. Assignment
12. Deposits
13. Meter Reading and Billing Period
14. Payment of Utility Bills
15. Adjustment of Utility Bills
16. Late Payment Charge on Past Due Accounts and Returned Checks
17. Disconnection of Electric Service
18. Third Party Notification
19. Restoration of Electric Service
20. Change of Responsibility for Payment
21. Disputes, Complaints, and Appeals
22. Customer’s Responsibility – Billing Address, Contact Information, Wiring, and Equipment
23. General Line Extension Policies
24. Service to Temporary Buildings
25. Abandoned Line Removal
26. Modification or Relocation of Facilities
27. Metering and Meter Testing and Billing Errors
28. Meter Locations
29. Meter Poles
30. Additional Load
31. Nominal Voltage and Phase Balance
32. Temporary Service
33. Highly Fluctuating Loads
34. Net Metering
35. Emergency Power Generation
36. Safety-Line Clearances
37. Vegetation Management
38. Unauthorized Attachments
39. Government Imposed Fees
40. Responsibility for Franchise Fees