Meter Replacement Project
As part of our continued effort to improve operational efficiency and to improve our outage awareness and response, we will be replacing your electric meter.
Over the next 5 years, we will systematically replace all meters in our service territory. What does this mean for you?
- We will need to turn off your power for about 5 minutes to change your meter.
- There will be no change to your monthly bill.
- It lets us read your meter faster.
- It improves meter communication.
- There should be minimal impact to you, our customer.
Here are some additional answers to frequent questions we have received.
Meter Replacement FAQs
Why are you replacing all of your meters?
Our current network meters are nearing the end of their service life. They were installed in the early 2000s. As part of our Strategic Plan, we are proactively replacing our meters instead of waiting for them to fail and cause unplanned expenses.
Will you notify customers ahead of time?
We will knock on customers’ doors and attempt to notify them prior to changing their meter.
What will happen when my meter gets changed?
We will turn your power off for about 5 minutes to change out your meter. Your power will then be restored, much like it is following a power outage caused by a storm.
How much does the new meter cost?
There will be no additional cost to you as a customer. We are replacing meters as part of a planned capital project. This will have no impact on your monthly bill.
How will the new meters be read?
They will be read the same way our current meters are read, using our electrical infrastructure.
Can this be scheduled?
No. This project is part of our routine system maintenance and is being conducted as part of our daily operations.
Will the new meters come with a generator hook-up?
No. Like our current meters, they will be compatible with the Generlink transfer switch.
Does this new meter have remote connection options?
The new meter can disconnect and reconnect power from the PUD office. This is a technique we currently use and will continue to use. Disconnecting and reconnecting power remotely allows us to do so much more efficiently. It also reduces the amount of times our staff must access your property and increases safety for our field staff. Please see our General Terms and Conditions for more information about our disconnect and reconnect policies.
If you have additional questions, please send us a message or call us at (503) 397-0760.