Why is my power out when my neighbor’s power is on?

We know it can be frustrating and confusing to see that your neighbors have power when you don’t. There are several reasons this might happen:

• You may be on a different distribution line or transformer than your neighbors.
• There may be damage to your service line that must be repaired before your power is restored.
• There may be damage to the electrical wiring in your home that must be repaired before power is restored.