12.1 The PUD may require at any time a deposit as a guarantee of payment for new and existing customers in its sole discretion. The minimum amount of a deposit is included in Rate Schedule 90 – Miscellaneous Charges and Fees; however, the PUD will determine the appropriate deposit based on a customer's payment history with the PUD, credit report rating, the type and location of service requested, and the anticipated energy usage. The PUD may require a deposit equal to 2 times the highest bill over the past 12 months at a service location.
12.2 If a deposit is required, the Customer may be required to pay the deposit in full at the time of setting up Electric Service or upon demand for existing Customers. Failure to pay the required deposit may result in immediate disconnection of Electric Service, or prevent reconnection of an Electric Service that has been disconnected, pursuant to Section 17.
12.3 The PUD will review existing Electric Accounts and energy usage at service locations. In the event a Customer is using energy in excess of what was anticipated when the account was set up, the PUD reserves the right to require a new or additional deposit for continued service, which shall be due and payable upon demand.
12.4 All Customers who sign up for Electric Service may have their credit report rating reviewed. The deposit may be waived by the PUD, in its sole discretion, considering 1 or more of the following factors: (a) If the Customer's credit report rating is 700 or higher or (b) the Customer has an excellent payment history, with no late payments, with the PUD.
12.5 The deposit may be reduced for residential accounts if the Customer signs up for Bank Draft (automatic bank deduction from the Customer's checking or savings account) or Auto Pay (automatic payments using a VISA, Mastercard, or other credit/debit card accepted by the PUD). Should a Customer refuse to provide a Social Security number for data verification, the Customer shall be required to sign up in person at the PUD office, show valid identification, and pay a deposit.
12.6 Deposits collected may be refunded to the Customer's account after the Customer establishes an appropriate credit history of 24 consecutive months with no late payments beginning once the deposit is paid in full.
12.7 The PUD periodically reviews Electric Accounts for satisfactory payment history. At any time, a deposit or an additional deposit may be used to satisfy a past due amount on a Customer's Electric Account if the payment history is not satisfactory. In such event, the Customer may be required to provide an additional deposit.
12.8 Should a Customer terminate service, the deposit will be applied against the closing bill and/or refunded as appropriate. Deposit refunds shall be applied to the Customer's account unless otherwise requested by the Customer. Refunds of closing balances or deposits will be refunded in a check payable to all listed Customer(s) on the account and shall be forwarded by U.S. mail to the Customer's last known mailing address as provided by the Customer. Any funds unclaimed by the Customer after termination of services shall be submitted to the State of Oregon as unclaimed property.
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