How to report an outage
Calling the PUD to report your outage helps us identify the extent and the location of the outage.
- Prepare for Outages
When the lights go out, follow these steps to determine whether you are experiencing a power outage:
- Look at your electric meter. If there are numbers in the display, then you have power to your home and you should check your breaker box or fuse panel for tripped breakers or blown fuses.
- If there are no numbers on the meter's display, your power is out and you should call our Outage Hotine: (503) 397-1844.
Report your outage
Your phone call helps us to determine the extent and location of outages so we can restore power quickly. When you call, please be prepared with the following information:
- Your phone number.
- Your name.
- The location of the outage.
- A description of the problem.