Low-Income Assistance Programs
We have four programs available to assist low-income PUD customers with their utility bills. If you have a limited income and need assistance with your bill, please contact Customer Accounts at (503) 397-0590 or firstname.lastname@example.org to learn more.
PUD Assistance Programs
See the guidelines we use in determining low-income eligibility.
The GLOW Fund
The GLOW (Give Light, Offer Warmth) Fund provides emergency bill paying assistance to low-income PUD customers who have fallen behind in paying their bills and are in danger of having their electricity shut off. GLOW is funded through customer contributions and employee fundraisers.
Learn more about the GLOW Fund
The Special Waiver
The Special Waiver program waives the $8 monthly customer charge for families living on low or fixed incomes.
Learn more about the Special Waiver
Community Action Team Assistance Programs
The PUD partners with Community Action Team to provide free weatherization services to households at or below 60% of Oregon's median income, whose primary source of space heating is electricity. Community Action Team provides similar services to households whose primary source of space heating is non-electric.
The LIHEAP Program
The Low-Income Home Energy Assistance Program (LIHEAP) is a federally-funded program that helps low-income households with home heating costs.
Community Action Team distributes LIHEAP funds in our area. For more information about LIHEAP, contact Community Action Team at (503) 397-4951 or visit the CAT website.
Other Assistance Programs
Many adults over 55 need help paying for prescription drugs, health care, utilities, and other basic needs. There are over 2,000 federal, state and private benefits programs available to help. But many people don’t know these programs exist or how they can apply. BenefitsCheckUp asks a series of questions to help identify benefits that could save you money and cover the costs of everyday expenses. BenefitsCheckUp is a free service of the National Council on Aging.