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  • Home > Customer Service > Low-Income Assistance > The GLOW Fund - Emergency Bill Payment Assistance

    The GLOW Fund - Emergency Bill Payment Assistance

    Give to GLOW.  All proceeds are used to assist limited-income PUD customers who are facing disconnection of their electric service for nonpayment.The Neighbor's GLOW (Give Light, Offer Warmth) Fund provides emergency bill payment assistance to low-income PUD customers.

    GLOW is funded through generous customer contributions, employee fundraisers and surplus scrap metal proceeds.

    Please contact Customer Accounts at (503) 397-0590 or for more information about obtaining GLOW assistance.  

    See ways to donate to GLOW.

    Contact Us

    24-Hour Outages & Emergencies
    (503) 397-1844

    24-Hour Pay By Phone
    (503) 397-0590

    Business Hours
    8 a.m. - 5 p.m., M-F
    (See holidays

    Customer Accounts 
    (503) 397-0590

    Energy Services
    (503) 366-5470

    Engineering
    (503) 397-0760

    Operations
    (503) 366-3242

    General Information
    (503) 397-1844